Terms & Conditions

Welcome to YouTrips, a service provided by YCCOU Trips Pvt. Ltd. By accessing or using our website and services, you agree to comply with the following terms and conditions. Please read them carefully before booking any service.

1. General Terms

• By booking with YouTrips, you acknowledge that you have read, understood, and accepted these terms.
• All services are subject to availability and may change without prior notice.
• Prices are subject to change based on supplier and seasonal variations.

2. Booking & Payment

• Most bookings require no advance payment or only 25% of the total package cost to confirm.
• For certain services such as tourist spot gate entry, 100% advance payment is required.
• Full payment must be made before the commencement of the tour, unless otherwise agreed.

3. Cancellations & Refunds

• Cancellations and refunds are strictly governed by our Cancellation & Refund Policy.
• Once services are confirmed, refunds are generally not applicable except as outlined in our Refund Policy.

4. Group Tours Minimum Participation

• Group tours require a minimum number of participants to operate.
• If the required minimum is not met, the tour will be automatically canceled and a 100% refund will be issued.

5. Travel Documents & Responsibilities

• Customers are responsible for carrying valid identification, visas, and permits where required.
• YouTrips will not be held liable for denial of entry or service due to invalid or missing travel documents.

6. Limitation of Liability

• YouTrips acts as a booking intermediary between customers and service providers (hotels, transport companies, etc.).
• We are not liable for delays, cancellations, or damages caused by third-party service providers, weather conditions, or unforeseen circumstances.

7. Changes to Services

• YouTrips reserves the right to modify itineraries, services, or prices due to operational reasons or circumstances beyond our control.
• In such cases, we will notify customers and offer suitable alternatives or refunds where applicable.

8. Privacy & Data Protection

• Your personal information is collected and processed in accordance with our Privacy Policy.

9. Governing Law

• These terms shall be governed by and construed in accordance with the laws of India.
• Any disputes will be subject to the jurisdiction of courts in Darjeeling, West Bengal, India.

10. Contact Us

If you have any questions about these Terms & Conditions, please contact us:

Phone: +91 9958182242
Email: yccoutrips@gmail.com